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Cloud telephony

Freshcaller with Nuagique.

Connect phone interactions to support and sales workflows with simple integrated cloud telephony.

Nuagique

Who is it for?

Freshcaller — Cloud telephony for modern teams

Freshcaller is designed for organizations that want to professionalize operations, improve user experience and give teams more autonomy.

With Nuagique, deployment is not limited to tool configuration. We analyze your processes, business constraints and performance indicators to build a platform that is genuinely useful every day.

For

Call centers

Organizations seeking more clarity, productivity and service quality.

For

Sales teams

Organizations seeking more clarity, productivity and service quality.

For

Multi-site companies

Organizations seeking more clarity, productivity and service quality.

Key features

What we implement.

Local numbers

A key capability to structure, automate and measure your operations around Freshcaller.

IVR & routing

A key capability to structure, automate and measure your operations around Freshcaller.

Queues

A key capability to structure, automate and measure your operations around Freshcaller.

Recording

A key capability to structure, automate and measure your operations around Freshcaller.

Supervision

A key capability to structure, automate and measure your operations around Freshcaller.

Freshworks integration

A key capability to structure, automate and measure your operations around Freshcaller.

Nuagique expertise

Nuagique expertise

Human, expert and long-term support.

We integrate voice into your omnichannel strategy: call flow design, intelligent routing, Freshdesk/Freshsales integration, quality monitoring and operational reporting.

Our 100% France-based team supports you before, during and after the project to ensure adoption, performance and long-term value.