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ITSM & ESM

Freshservice with Nuagique.

Transform IT operations and internal services with an intuitive, automated platform focused on employee experience.

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Nuagique

Who is it for?

Freshservice — The modern ITSM & ESM platform

Freshservice is designed for organizations that want to professionalize operations, improve user experience and give teams more autonomy.

With Nuagique, deployment is not limited to tool configuration. We analyze your processes, business constraints and performance indicators to build a platform that is genuinely useful every day.

For

IT departments

Organizations seeking more clarity, productivity and service quality.

For

HR, Finance & Procurement

Organizations seeking more clarity, productivity and service quality.

For

Efficiency-driven organizations

Organizations seeking more clarity, productivity and service quality.

Key features

What we implement.

Powerful ITSM

A key capability to structure, automate and measure your operations around Freshservice.

Enterprise Service Management

A key capability to structure, automate and measure your operations around Freshservice.

IT asset management

A key capability to structure, automate and measure your operations around Freshservice.

No-code workflows

A key capability to structure, automate and measure your operations around Freshservice.

Service catalog

A key capability to structure, automate and measure your operations around Freshservice.

Approval automation

A key capability to structure, automate and measure your operations around Freshservice.

Nuagique expertise

Nuagique expertise

Human, expert and long-term support.

Freshservice is one of our core areas of expertise. We support complex ITSM and ESM projects: ITIL framing, employee portals, service catalogs, cross-department workflows, CMDB, ITAM, governance and continuous improvement.

Our 100% France-based team supports you before, during and after the project to ensure adoption, performance and long-term value.