NuagiqueNuagique
Conversational experience

Freshchat with Nuagique.

Engage users across every channel with an intelligent, proactive conversational platform.

Nuagique

Who is it for?

Freshchat — The modern conversational experience

Freshchat is designed for organizations that want to professionalize operations, improve user experience and give teams more autonomy.

With Nuagique, deployment is not limited to tool configuration. We analyze your processes, business constraints and performance indicators to build a platform that is genuinely useful every day.

For

Customer support teams

Organizations seeking more clarity, productivity and service quality.

For

Marketing & sales teams

Organizations seeking more clarity, productivity and service quality.

For

Omnichannel organizations

Organizations seeking more clarity, productivity and service quality.

Key features

What we implement.

Live chat

A key capability to structure, automate and measure your operations around Freshchat.

Bots & AI

A key capability to structure, automate and measure your operations around Freshchat.

WhatsApp & social channels

A key capability to structure, automate and measure your operations around Freshchat.

Proactive messages

A key capability to structure, automate and measure your operations around Freshchat.

Unified inbox

A key capability to structure, automate and measure your operations around Freshchat.

Automatic qualification

A key capability to structure, automate and measure your operations around Freshchat.

Nuagique expertise

Nuagique expertise

Human, expert and long-term support.

We design conversational experiences that create value: bot scenarios, agent handoff, lead qualification, CRM and helpdesk integration, and performance measurement.

Our 100% France-based team supports you before, during and after the project to ensure adoption, performance and long-term value.